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	<title>Mark Sanborn Blogs</title>
	<link>http://www.youdontneedatitle.com/wordpress</link>
	<description>Difference Makers in Leadership &#038; Life</description>
	<lastBuildDate>Wed, 12 Mar 2008 13:57:12 +0000</lastBuildDate>
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		<title>My Blog Has Moved</title>
		<description>With the relaunch of www.marksanborn.com, I've decided to do all my blogging there. To read my latest thinking, click here.Share This
 </description>
		<link>http://www.youdontneedatitle.com/wordpress/?p=422</link>
			</item>
	<item>
		<title>39 Books</title>
		<description>My friend Michael Caruso is a guy full of good ideas. I was delighted to see my book You Don't Need a Title to be a Leader made his list of the 39 books he read in the past year. Check out his blog here.Share This
 </description>
		<link>http://www.youdontneedatitle.com/wordpress/?p=421</link>
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		<title>Extraordinary Service</title>
		<description>My friends at Impact Innovation sent some great stories of exceptional customer service. Here is one of my favorites:
Scenario: A family holiday celebrating special anniversaries and  birthdays.  !2 people went and had all been given personalized matching baseball caps and T-shirts as souvenirs before going.
On the last day ...</description>
		<link>http://www.youdontneedatitle.com/wordpress/?p=420</link>
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		<title>A Blockbuster Service Failure</title>
		<description>My wife Darla rented two movies for our boys to watch. One was scratched and played erratically. When she returned the movies to our local Blockbuster in Highlands Ranch (the Broadway location), she asked for a credit on the scratched movie. "I can let you watch it again on a ...</description>
		<link>http://www.youdontneedatitle.com/wordpress/?p=419</link>
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		<title>Be Clear About What You Don&#8217;t Do</title>
		<description>Lately I've had some email correspondence with Impact Innovation, a small firm in the U.K. As I was surfing around their website to learn more about them and their services, I ran across a list of things they don't do.

Comparison and contrast are effective communication tools. A list of what ...</description>
		<link>http://www.youdontneedatitle.com/wordpress/?p=418</link>
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		<title>An Industry Leader</title>
		<description>My brother owns a brewpub in Pueblo, Colorado called Shamrock Brewing. He called me this morning with an interesting story about Boston Beer Company, the brewer of Sam Adams.

If you're not really into beer, you probably don't know that there has been a serious shortage of hops. Limited availability and rising ...</description>
		<link>http://www.youdontneedatitle.com/wordpress/?p=417</link>
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		<title>You Don&#8217;t Need a Title Leadership Training Available Now</title>
		<description>We're excited to offer anybody who leads, or who desires to lead, regardless of title a new DVD training curriculum based on Mark's best selling, You Don't Need a Title To Be a Leader: How Anyone, Anywhere Can Make a Positive Difference.

Mark's impactful new leadership training program begins with the ...</description>
		<link>http://www.youdontneedatitle.com/wordpress/?p=416</link>
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		<title>New Website and New Blog</title>
		<description>We've relaunched www.marksanborn.com and hope you'll visit. There is a new design and a vastly expanded list of resources available.

I will also be blogging from that site as well. Click here.Share This
 </description>
		<link>http://www.youdontneedatitle.com/wordpress/?p=415</link>
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		<title>Book Statistics</title>
		<description>My friend Dan Poynter at Para Publishing has compiled an amazing array of statistics about books and publishing. Find it here.Share This
 </description>
		<link>http://www.youdontneedatitle.com/wordpress/?p=414</link>
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		<title>One Remarkable Thing</title>
		<description>What one thing this week will you do remarkably well?

The important things we do at work and at home should be done well. The unimportant and necessary should be done well enough. Some things merit a remarkable performance.

My next book The Encore Effect: How to Give a Remarkable Performance in ...</description>
		<link>http://www.youdontneedatitle.com/wordpress/?p=413</link>
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